There are certain times when the EPF due is not credited in the subscriber’s account even after the advance of the online EPF claim settlement process. Then it becomes essential to check the EPF status online, and to do that one must have the following information:
• EPF Account Number
• EPF Regional office of your employer
• Establishment of Company code and extension code.
Once this information is acquired, you can check the status either through the EPFO website or the UAN website.
It is important to understand that claims take a while to process. It usually takes 2-15 days for a claim to get processed online, and the same takes 20-30 working days if applied offline. If the claim has not been accepted even after the current wait period, then the following steps can be taken
• Checking NEFT schedule. The payment will not work during bank holidays, you can check the credit the next day.
• Cross check the bank details updated with the UAN number. If the details updated are incorrect in nature, the banks will return the amount to the EPFO in 4-5 days. It is advised to change your details immediately.
• Get in touch with the EPFO grievance cell online. You can use this site if you have a UAN number, as well as track your complaint. The time taken for grievance redressal is 30 days.
• EPFO social media sites such as twitter.com/socialepfo and facebook.com/socialepfo if it still hasn't been rectified.
• Another option would be to directly visit the EPFO regional office and talk directly to the authorities. You can find the required EPFO official by visiting the online site.